Li Qing

Papers on Lattice

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Publication activitypapers/week, last 8 weeks

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Eval Frameworks & Benchmarks (1)Natural Language Processing (1)Tool Use & Agents (1)

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Chen Jason Zhang (1)Zichang Guo (1)

Papers (1)

Feb 17, 2026

3w ago

Orchestration-Free Customer Service Automation: A Privacy-Preserving and Flowchart-Guided Framework

Automate customer service without complex orchestration or sacrificing privacy by using task-oriented flowcharts to guide small, locally deployed language models.

Chen Jason Zhang, Zichang Guo, Li Qing

Eval Frameworks & Benchmarks Natural Language Processing Tool Use & Agents

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Li Qing

Publication activitypapers/week, last 8 weeks

Research focus

Frequent co-authors

Papers (1)