Dagmar Kern

GESIS - Leibniz Institute for the Social Sciences, Cologne, Germany

Papers on Lattice

Total citations

Topics

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Publication activitypapers/week, last 8 weeks

Research focus

Recommendation & Information Retrieval (3)Interpretability & Mechanistic Interp (2)Natural Language Processing (1)

Frequent co-authors

Kevin Schott (3)Daniel Hienert (3)Jan Lattenkamp (1)A. Papenmeier (1)

Papers (3)

Aug 6, 2026

3w ago

Cleo: A Transparent and Controllable Chatbot for Conversational Commerce

Cleo transforms conversational commerce by combining transparent ranking with controllable language generation, enabling users to make informed decisions without the pitfalls of LLM unpredictability.

Kevin Schott, Jan Lattenkamp, Daniel Hienert +1

Interpretability & Mechanistic Interp Recommendation & Information Retrieval

3w ago·also Twente

"I don't know anything about laptops!" – User Perception of Digital Product Advisors Adapting to Their Knowledge Levels

Novice users benefit significantly from explanations in product recommendations, while expert users remain unaffected by additional information complexity.

Kevin Schott, A. Papenmeier, Andrea Papenmeier +2

Natural Language Processing Recommendation & Information Retrieval

Jul 23, 2026

Transparent by Design, Usable in Practice? A Formative Usability Study of a Conversational Product Advisor

Transparency in conversational product advisors can backfire, leading to confusion rather than clarity for users.

Kevin Schott, Dagmar Kern, Daniel Hienert