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This paper introduces a challenge-based method for robotics awareness in non-specialist users, using an LLM-enabled humanoid robot in a logistics task. Employees of AD Ports Group interacted with the robot via voice commands interpreted by the LLM, working in teams to complete logistics-inspired tasks. Post-event surveys showed high satisfaction, increased interest in robotics/AI, and improved understanding of human-robot collaboration, suggesting the method's potential for robotics awareness in industrial settings.
Forget dry training manuals: a challenge-based, LLM-powered humanoid robot can spark real employee excitement and understanding of robotics in the workplace.
Large language models are increasingly being explored as interfaces between humans and robotic systems, yet there remains limited evidence on how such technologies can be used not only for interaction, but also as a structured means of introducing robotics to non-specialist users in real organizational settings. This paper introduces and evaluates a challenge-based method for robotics awareness, implemented through an LLM-enabled humanoid robot activity conducted with employees of AD Ports Group in the United Arab Emirates. In the event, participants engaged with a humanoid robot in a logistics-inspired task environment using voice commands interpreted through an LLM-based control framework. The activity was designed as a team-based, role-driven experience intended to expose participants to embodied AI and human-robot collaboration without requiring prior robotics expertise. To evaluate the approach, a post-event survey remained open for 16 days and collected 102 responses. Results indicate strong overall reception, with high satisfaction (8.46/10), increased interest in robotics and AI (4.47/5), and improved understanding of emerging forms of human-robot collaboration (4.45/5). Participants who interacted directly with the robot also reported natural interaction (4.37/5) and a strong sense that interaction became easier as the activity progressed (4.74/5). At the same time, lower ratings for reliability and predictability point to important technical and design challenges for future iterations. The findings suggest that challenge-based, LLM-enabled humanoid interaction can serve as a promising and replicable method for robotics awareness in industrial and operational environments.
