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This paper analyzes the public communications of five leading AI data annotation companies and their CEOs to understand their vision for the future of expertise. It finds that these companies view AI expertise as a cheaper and more efficient alternative to human expertise, which is seen as an extractable resource. Furthermore, they believe institutional expertise needs to be reformed to better integrate with AI systems.
AI data annotation companies are publicly framing human expertise as a commodity ripe for disruption, potentially devaluing traditional forms of knowledge and institutional authority.
Demand for expert-annotated data on the part of leading AI labs has created an expert gig economy with the potential to reshape white collar work and society's understanding of expertise. In this research, we study the vision for the future of expertise described in the public communication of five industry data annotation organizations and their CEOs, as reflected on social media feeds and public appearances on podcasts. We find that the industry envisions AI expertise as cheap, meaning that it can offer a better return on investment than human expertise. Human expertise, meanwhile, is viewed as an extractable resource, the value of which can be judged relative to AI expertise. Finally, institutional expertise (such as that created or possessed by universities and corporations) is viewed as in need of liberation or reform, such that it can be incorporated into the latest artificial intelligence systems. Our findings have implications for human experts, whose professional lives may be transformed and revalued by this industry, as well as for societal institutions that mediate expertise. We close this work with a series of provocations intended to elicit consideration of how society can best approach an AI-driven expert gig economy and the cheap expertise it intends to produce.
UW